Everything you need for intelligent conversations
Deploy across web, mobile, messaging platforms with unified conversation context
Memory-enabled conversations that understand user history and preferences
Seamless escalation to human agents when complex issues require personal attention
Where chatbots deliver value
Handle customer inquiries instantly across all channels, providing consistent quality service around the clock
Answer product questions, provide recommendations, and help customers find exactly what they need
Handle common technical issues automatically: password resets, account unlocks, basic troubleshooting
Engage visitors, qualify leads, and capture contact information while providing immediate value
The impact of intelligent chatbots
Handle 73% of customer inquiries automatically, freeing your team to focus on complex issues
Chat responses in under 2 seconds, providing instant answers that customers appreciate
Achieve 89% customer satisfaction rates with faster responses and consistent quality
How chatbots transform customer engagement
“"Smooth Flow Tech hat unsere Bereitstellungspipeline von Wochen auf Stunden verkürzt. Der ROI war unmittelbar und messbar."”
“Wir ertranken in Ad-hoc-Anfragen und manuellen Nachfassaktionen. SFT richtete einen End-to-End-Workflow ein, der Verantwortlichkeiten, Fristen und Übergaben automatisch organisierte. Über Nacht wurden die Prioritäten sichtbar, die Ergebnisse wurden vorhersehbar und unser Team arbeitete schneller und reibungsloser.”