Enterprise-grade voice agent technology
Advanced speech recognition and synthesis with natural conversation flow
Intelligent routing and escalation based on customer intent and context
Automatic CRM write-backs, logging, and analytics for every interaction
How businesses use voice agents
Let customers schedule appointments by phone. The AI agent checks availability, books appointments, and sends confirmations
Customers can check order status, get shipping updates, and receive delivery notifications automatically
Provide round-the-clock support for order inquiries, shipping updates, product information, and basic troubleshooting
Qualify sales leads automatically by asking the right questions, scoring prospects, and routing high-quality leads to your sales team
The value voice agents deliver
Handle 73% of calls automatically, reducing call center costs by $2-5 million annually for mid-sized companies
Phone calls answered instantly with no queue or hold music, providing immediate customer satisfaction
Achieve 85%+ customer satisfaction rates with well-implemented AI agents and 90% first-call resolution
See how voice agents transform customer service
“"Smooth Flow Tech a transformé notre pipeline de déploiement, qui est passé de quelques semaines à quelques heures. Le retour sur investissement a été immédiat et mesurable.”
“Nous nous noyions dans les demandes ad hoc et les suivis manuels. SFT a mis en place un flux de travail de bout en bout qui organisait automatiquement la propriété, les délais et les transferts. Du jour au lendemain, les priorités sont devenues visibles, les livrables prévisibles et notre équipe a avancé plus vite avec moins de frictions.”